Frequently Asked Questions
Do you need special certification to rent a sailboat?
No, but you do need sufficient prior sailing experience in order to rent a sailboat on your own. We offer sailing instruction for those who have no sailing experience, and generally after one or two lessons (at the instructor’s discretion) you are able to rent a sailboat on your own. It is recommended that you rent for one hour at a time to ensure you sail in comfortable wind conditions.
Can I take my rentals offsite?
Yes, we supply straps and foam blocks so that customers can take kayaks and canoes offsite as long as they are properly and safely stored overnight.
Do we have to bring our own lifejacket? Are they mandatory?
Lifejackets and all mandatory safety equipment is supplied by us and are included in the rentals. Lifejackets are mandatory and we recommend that customers wear their lifejackets at all times.
Can I leave my belongings with Ahoy Rentals while out on the water?
We have bins where you can leave items behind and we will secure them in our building (bags, change of clothes, phones, wallets, keys, etc.). We do not take responsibility for any of your personal belongings you lose or get damaged while out on the water.
Is there a place to change at or near Ahoy Rentals?
Behind our kayak racks, there are two change rooms available. There is also a bathroom on the parking lot side of the Pump House Museum.
When does the rental time start?
If you made a reservation, the time starts from the time you indicated, so if you are late, you will still have to pay from your requested start time, so plan on arriving a few minutes beforehand. If you walk in, then the time starts from when we put you in the boat.
When do you stop renting for the day?
We do not take any more walk-in rentals an hour before we close. If you have booked in advance for this time period, the rental is still available.
How does the rental work?
For our hourly rentals, paying for the first hour is a minimum. All time after the first hour is rounded to the nearest quarter hour and rated accordingly. For full or multi-day rentals, the start time is the time we open unless otherwise requested.
Do I need to make a reservation?
Not necessarily, but if you are coming to Kingston from out of town and want to ensure you have a boat or bike then you can do it by calling or using the online reservation form. For Bikes, Canoes, Kayaks or SUP that you will be using right from our location, you do not need a credit card. We will hold this for 15 mins after the time you requested. If you choose to use a credit card, we will hold this for as long as you want, however the rental time will start from the time you reserved, not from when you show up. If you do not show up, you will have to pay for the entire rental fee.
The following items require a reservation:
Skippered Sailing Charters
Paddling and Sailing Instruction
Daily and Weekly Canoe/Kayak/SUP Rentals
Full Day Sailing Rentals
Is there parking nearby?
Yes, the park in which we are located has ample parking. The fee is $1 per hour Mon-Fri from 8am to 5pm and FREE on weekends.
What form of payment is accepted?
Debit, Visa, Mastercard and cash.
What is your reservation and cancellation policy?
For hourly rentals, a reservation is not required but recommended during summer weekends. A deposit is not required but we will only hold the reservation 15 minutes past the reserved start time if you are late. Full day and multi-day rental reservations require payment before the reservation is complete.
No refunds for cancellations within 48 hours, a 25% fee will be applied to cancellations greater than 48 hours.
What should I bring?
Towel (although we have a few available, free of charge)
Wet shoes, or any other footwear that can get wet. You can go barefoot and leave your shoes behind.
Can I return the bike after hours?
No. Bikes need to be returned within our operating hours, if you cannot do this, let us know and ensure the bike is left inside overnight.
What if I am not familiar with rigging the sailboat?
We rig and launch all sailboats, however you are responsible for safely landing the boat, dropping sails and hauling the boat back to the rental office on the dolly provided.
Where do the boats launch from?
Our paddling boats (Kayaks, SUPs, Canoes) launch from a dock in front of our building. The sailboats launch from the public launch ramp located on the opposite side of the parking lot.
Can I go paddling anywhere I like?
We discourage customers from paddling across to Wolfe Island, for the simple reason that the winds tend to increase as the day goes on and you will have the waves hitting the side of your boat which is unsafe. We recommend going along the shore.
What happens if I overturn my canoe or kayak?
If you can see our building, we can see you, so if we spot you, we will come out on our safety boat. If you can’t see us, we can’t see you and therefore will be unable to know that you are in trouble. This is why we ask you to stay close to shore, unless you are confident in your ability.